Payment, Shipping, & Returns

Payment

We accept all major credit and debit cards securely through the Paypal system. You do not need a Paypal account to pay through Paypal. Fair and Funky Skirts never sees any of your payment information.

Alternatively, please contact us via email or phone (07818 718600) if you would like to pay by cheque or by credit/debit card over the phone.

 

Delivery 

Order as many items as you wish we only charge one delivery fee!

UK- £3.95 or FREE over £60

Europe- £6.95

Rest of the world- £12.95

We use Royal Mail 2nd class post for delivery and it usually takes 2-3 working days. Royal Mail state that they aim to deliver 98% of 2nd class mail within 3 days.

If you purchase more than one item due to insurance limits your parcel may be sent 2nd class recorded delivery which will require a signature (we can deliver to a work address).
Items will be posted within 3 working days of cleared payment but usually much faster. During the busy festival/Christmas seasons this may not always be possible, so we will upgrade your postage free of charge to 1st class if we cannot post within 3 days, however, it will never be more than 5 days working days after payment.

Please note we do not send out paper receipts to help save on waste. If you require a paper receipt please mention this in the comments area at the checkout.

 

Returns

Important- Please contact us for return address as we are moving location as from 9th December 2016. We cannot not be held responsible if you send items back to the wrong address, thanks for your understanding.

Christmas- Returns accepted until 5th Jan 2017.

 

Returns accepted within 14 days of receiving your item. The item(s)must be in a saleable, unworn, unwashed, new condition. A full refund excluding postage and packaging costs will be issued. The buyer is responsible for return postage costs to us if you simply change your mind. For your protection, we recommend sending returned items by Special Delivery.

If you would like an exchange then our standard postage costs will be applied to send another item.

If there is a fault with the item we will refund your postage costs to return to us and send a replacement out free of charge or issue a full refund. Please email us before returning or if you have any other problems, we are always happy to help and pride ourselves on excellent customer service.

For hygiene reasons we cannot accept returns on tights.

Please email us before returning and include your name and address and whether you would like an exchange or refund.

Email- info(at)fairandfunkyskirts.co.uk